11 mi promotes responsible gaming. Gambling should be for entertainment only, not a source of income. Play within your means and maintain control. 11 mi is committed to helping you play safely and mindfully.
Gambling is for individuals 18 years or older. At 11 mi, only play with money that you can afford to lose without affecting your lifestyle. If you feel you're becoming addicted to gambling, seek help immediately.
Responsible gaming means you're playing while maintaining control over your time, money, and emotions. 11 mi believes that online betting and casino games can be enjoyable entertainment when done responsibly. However, for some people, gambling can become a problem when it spirals out of control. 11 mi provides various tools and support to keep you safe and build healthy gaming habits.
At 11 mi, we want you to have fun but know your limits. Gambling is never a solution to financial problems. It's an entertainment activity where both winning and losing are normal. Responsible gaming means you know when to stop, you've set your budget, and you recognize the signs of excessive play. 11 mi is with you on this journey.
Set session time limits at 11 mi. Avoid playing for excessive periods. Take regular breaks and make time for other activities.
Set daily, weekly, or monthly deposit limits on your 11 mi account. Only use money you've set aside for entertainment.
If you feel you need a break, use the 11 mi self-exclusion tool. Temporarily close your account for a set period.
Set the maximum amount you're willing to lose at 11 mi. This will protect you from financial harm.
11 mi shows a complete record of all your bets, transactions, and gaming activity. Review it regularly to understand your habits.
11 mi customer support and professional organizations are always ready to help. You're not alone—seeking help is a sign of strength.
11 mi wants you to stay aware of your own behavior. There are certain signs that can indicate gambling is creating problems in your life. Recognizing these signs will allow you to take action in time.
11 mi recommends that you regularly review your gaming habits. Check your Gambling History in the My Account section. Analyze how much time and money you've spent over the past week or month. If these numbers make you uncomfortable, it's time to take action.
11 mi gives you various tools to help you stay in control. These tools are very easy to use and can be activated anytime.
Log in to your 11 mi account and go to the Responsible Gaming section. Select the Deposit Limits option. You can set daily, weekly, or monthly limits. Once a limit is set, you won't be able to deposit more than that amount during the period. Increasing a limit requires a 24-hour wait, but reductions take effect immediately.
11 mi lets you set the maximum amount you're willing to lose. Once you set a Loss Limit, 11 mi won't let you bet anymore after you've lost that amount. Similarly, a Wager Limit lets you control the total amount you'll bet. These limits protect you from making impulsive decisions.
Decide how long you'll play in a single session at 11 mi. When you set a Session Time Alert, 11 mi will remind you when you've been playing for a while. You can then choose to take a break or continue, but the reminder keeps you aware. Long sessions can lead to fatigue and poor decisions.
The 11 mi Reality Check feature regularly notifies you how long you've been playing and how much you've won or lost. This pop-up message gives you a break from playing and prompts you to think about whether you really want to continue. Many players lose track of time - 11 mi Reality Check prevents this.
11 mi offers a Self-Exclusion option where you can close your account for a specific period. You can exclude yourself for 7 days, 1 month, 3 months, 6 months, or permanently. During the exclusion period, you cannot access your 11 mi account and will not receive any promotional messages. When the period ends, you can reactivate if you wish, but you must wait 48 hours.
Cooling Off at 11 mi is a short break lasting from 24 hours to 7 days. It's shorter than self-exclusion and suitable when you feel you need some distance but don't want to close your account permanently. During the cooling-off period, you'll have complete time away from 11 mi.
Set a budget you can afford to lose. This money should not be part of your monthly expenses or emergency funds.
Never try to chase losses at 11 mi. It only leads to bigger losses.
Do not play on 11 mi or any gambling site while intoxicated or emotionally distressed.
Take regular breaks. Avoid playing on 11 mi for hours on end.
Don't view gambling on 11 mi as a source of income. It's a hobby and entertainment.
Talk openly with family and friends about your 11 mi activity.
Make time for other hobbies and activities. Don't let gambling become your only form of entertainment.
Before logging into your 11 mi account, ask yourself: Why am I playing? Am I enjoying this?
If you or someone you know is struggling with gambling addiction, help is available. 11 mi can connect you with professional organizations that specialize in this area.
Our team can guide you on responsible gaming. Contact us via live chat or email: [email protected]
A support group where people struggling with gambling issues help one another.
Gambling addiction is a mental health issue. Speak with professional therapists and counselors.
An international organization that provides information and support on gambling addiction.
If a family member is gambling excessively on 11 mi or other sites, speak with them patiently and with understanding. Help solve the problem without blaming them. Encourage them to seek professional help. The 11 mi support team can assist family members in setting account restrictions.
11 mi strictly prohibits gambling for anyone under 18 years of age. We verify age through various methods and prevent underage gaming. If you suspect a child has created an 11 mi account, notify us immediately.
Monitor your children's computer and mobile usage. Use parental control software. Keep your credit cards and payment information secure. Talk openly with children about the risks of gambling. 11 mi is committed to completely stopping underage gaming with your cooperation.
11 mi is here for your entertainment. Stay in control and have fun.
Join 11 mi