Please read these Terms & Conditions carefully before using the 11 mi platform. These terms form a legally binding agreement between you and 11 mi. By using the platform, you agree to be bound by all of the terms set out herein.
Last Updated: January 202611 mi is an online betting and casino platform operating under an international licence. By using this website or mobile application, you confirm that you have read and fully agree to these Terms & Conditions. 11 mi reserves the right to amend these terms at any time. Any changes will be updated on this page along with the effective date.
When using the 11 mi platform, you must:
Access to 11 mi services is available only to users who comply with these terms and conditions. We reserve the right to refuse or terminate service to any user at any time, for any reason. You are solely responsible for accessing the 11 mi website and using its services.
To register with 11 mi, you must provide accurate and complete information, including your full name, date of birth, address, email address, and mobile number. Providing false or incorrect information may result in your account being suspended or closed. Each individual is permitted to hold only one account — creating multiple accounts is strictly prohibited.
If a single individual is found to hold multiple 11 mi accounts, all accounts will be closed. This policy is strictly enforced to prevent promotional abuse and fraud. Upon detection, all winnings and account balances may be forfeited.
You are responsible for keeping your 11 mi account secure. Keep your username and password confidential and never share them with anyone. You are liable for all activity carried out under your account. If you suspect any unauthorized access, contact 11 mi customer support immediately. We strongly recommend enabling Two-Factor Authentication for added security.
11 mi verifies the identity of all users in accordance with international regulations. You may be required to submit a valid government-issued ID (National ID card or passport), proof of address, and payment verification documents. Withdrawals will be restricted until KYC verification is complete. 11 mi may request additional documentation at any time.
Your account must have sufficient balance to place bets on 11 mi. Once a bet is placed, it is final and cannot be cancelled (except where the Cash Out feature applies). Bets are settled at the odds displayed at the time of placement. 11 mi maintains records of all bets, and in the event of any dispute, our records shall be considered final.
11 mi settles all bets in accordance with official results. Sports bets are settled as soon as possible after the event concludes, while casino game bets are settled instantly. If a match or event is cancelled, all related bets will be voided and stakes refunded. All bet settlement decisions made by 11 mi are final.
11 mi offers a variety of bonuses and promotions, each with its own rules and wagering requirements. To claim any bonus, you must comply with the applicable terms and conditions. If bonus abuse or fraudulent activity is detected, 11 mi reserves the right to forfeit the bonus and any associated winnings. Please read all promotion terms carefully.
11 mi supports a range of payment methods including bKash, Nagad, Rocket, bank transfer, and card. Deposits are generally processed instantly. 11 mi does not charge any deposit fees, though your payment provider may apply their own charges. The minimum deposit is ৳500. You must use a payment method registered in your own name.
| Payment Methods | Minimum | Maximum | Processing Time |
|---|---|---|---|
| BKash | ৳500 | ৳1,00,000 | Instant |
| Nagad | ৳500 | ৳1,00,000 | Instant |
| Rocket | ৳500 | ৳50,000 | Instant |
| Bank Transfer | ৳2,000 | ৳5,00,000 | 1–3 hours |
To withdraw funds from 11 mi, your account must be verified. The minimum withdrawal amount is ৳1,000. Withdrawal requests are processed within 24 hours — bKash or Nagad transfers take 15–30 minutes, while bank transfers take 1–3 business days. Bonus funds are subject to wagering requirements before withdrawal. 11 mi verifies all withdrawals as part of its anti-money laundering policy.
Withdrawals must be made to the same payment method used for the original deposit. If multiple methods were used, 11 mi will distribute the withdrawal proportionally. Additional verification may be required for large withdrawal amounts.
11 mi promotes responsible gambling. Gambling is for entertainment purposes only and should not be treated as a source of income. Only gamble with money you can afford to lose. If you feel you may be developing a gambling problem, 11 mi provides tools such as deposit limits, session time limits, and self-exclusion. Use of 11 mi by anyone under the age of 18 is strictly prohibited.
Any breach of these rules may result in immediate account closure, forfeiture of all winnings, and potential legal action by 11 mi.
11 mi makes every effort to keep its services running without interruption. However, we cannot guarantee that the service will always be error-free. Technical issues, server downtime, or other factors may occasionally cause disruptions. In such cases, 11 mi will not be liable for any resulting losses. We are also not responsible for issues arising from your internet connection or device.
You are solely responsible for any loss or damage resulting from your use of the 11 mi website or services. All gambling is undertaken at your own risk. 11 mi provides the platform only and is not responsible for your betting decisions.
11 mi reserves the right to change, amend, or update these Terms & Conditions at any time. Updates will be posted on this page with the applicable effective date. It is your responsibility to check this page regularly. Continued use of 11 mi following any changes constitutes your acceptance of the revised terms. For significant changes, you will be notified via email or in-app notification.
If you have any questions or concerns regarding these Terms & Conditions, please contact 11 mi customer support. We are available 24/7 via Live Chat, email, and phone, and are committed to resolving your issues promptly.
11 mi is licensed by international gaming authorities, with all operations subject to regular audits. Your personal information and funds are fully secure.
Withdrawals on 11 mi are processed in 15–30 minutes. Fast payments via bKash, Nagad, and Rocket — with no hidden charges.
11 mi customer support is always ready to help. Reach us via live chat, email, or phone — all available in Bangla.
11 mi offers some of the most competitive odds on the market, giving you a greater chance of winning on Sports Betting and casino games.
11 mi always has fresh bonuses and promotions running. From welcome bonuses and reload bonuses to cashback offers and much more.
The 11 mi mobile app and mobile site are optimized for a seamless experience on both Android and iOS.
Start playing safely with full knowledge of our terms. Register now and claim your welcome bonus.
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